Global People Manager

We are looking for a Global People Partner. The position is responsible fo
Global People Manager
We are looking for a Global People Partner. The position is responsible for developing and implementing strategic and operational people policies, procedures and tools of PSI's global operations to support the achievement of PSI's political objectives - including overseeing strategic personnel planning, continuous improvement, employee engagement, performance and wellbeing. It plays a key role in fostering PSI culture
Global People Manager
Public Services International (PSI) is the global union federation for public service workers, representing over 30 million employees through affiliated unions worldwide. PSI works to promote quality public services, defend workers' rights, advance social justice, and strengthen public institutions for the benefit of all.
Missions
HR Strategy & Organisational Leadership
Develop and implement a global People Strategy that supports PSI's political priorities, organisational sustainability, and long-term workforce needs.
Act as a strategic advisor to the Senior Management Team (SMT) on people-related matters, organisational effectiveness, workforce planning, and talent management, and social dialogue including with union and staff representatives.
Lead organisational design and change management initiatives aimed at strengthening operational effectiveness, employee engagement, and organisational resilience.
Develop and implement that people policies, practices, and initiatives that are aligned with PSI's values, culture, and strategic objectives.
Global People Operations & Compliance
Oversee the delivery of global HR operations across all PSI locations, ensuring consistency, efficiency, and compliance with local employment legislation and organisational policies.
Lead and continuously improve people processes, including recruitment, onboarding, employee lifecycle management, contract administration, and offboarding.
Ensure legal and regulatory compliance across all regions and country offices, mitigating employment-related risks and maintaining best practice HR standards.
Manage global HR systems, records, reporting, and people analytics to support informed decision-making.
Talent Management & Employee Development
Lead global workforce planning and succession planning processes to ensure organisational continuity and future capability.
Develop and implement learning, leadership development, and career growth initiatives that strengthen organisational performance and employee engagement.
Oversee performance management processes, ensuring managers are equipped to support high performance and professional development.
Promote a culture of continuous learning, feedback, and accountability across the organisation.
Employee Relations, Wellbeing & Inclusion
Champion a diverse, equitable, inclusive, and psychologically safe workplace where all employees can thrive.
Lead initiatives related to employee wellbeing, health and safety, and duty of care across all PSI locations.
Provide expert guidance on complex employee relations matters, conflict resolution, and workplace investigations where required.
Foster positive social dialogue and constructive engagement with employee and union representatives.
HR Business Partnering
Serve as the global HR Business Partner for managers and staff across headquarters, regional offices, and country offices.
Support leaders in people management, team development, performance management, workforce planning, and employee engagement.
Coach and advise managers on leadership effectiveness, employee relations, talent development, and organisational change.
Enable managers to make effective people decisions through data-driven insights and practical HR guidance.
Compensation, Benefits & Workforce Planning
Lead the development and review of global compensation and benefits frameworks to ensure competitiveness, equity, and alignment with organisational objectives.
Support salary reviews, workforce planning, and negotiations relating to employment conditions and staff benefits.
Partner closely with the Finance team on headcount planning, people budgeting, workforce costs, and HR-related financial reporting.
Contribute to the development of sustainable people investment strategies that support organisational growth and effectiveness.
Supervision: The position will report to the Head of Global Operations.
Staff management: NIL
Internal Relationships: The position is supported by the Head Office HR Manager and works in close collaboration with the Senior Management Team, regional secretaries, and managers across the organisation.
Profil du candidat
Education, knowledge and experience:
College or university degree related with HR management, or equivalent experience
At least 10 years' experience in a senior personnel management position within a membership-based organisation, trade unions, civil society or equivalent with demonstrated success in developing procedures and implementing systems and tools to support the organisation
Demonstrated experience with strategic planning at management level
Experience developing and rolling out new HR policies in atypical organisations
Demonstrated capacity to coordinate with different stakeholders (geographically remote), lead small teams and motivate staff
Experience with information tools for staff management including HRIS
Experience working in an international environment
Skills and attributes:
Excellent organisational and coordination skills including the ability to multi-task, respect deadlines and manage competing priorities in a complex environment
Significant experience in providing advice on complex employee relation issues
Strong problem-solving, creativity, change management and decision-making skills
Good judgment and political sensitivity
Ability to manage risk and operate in unfamiliar and ambiguous environments with limited resources
Strong team player, able to communicate with colleagues from diverse backgrounds
Initiative and ability to plan, work autonomously and in teams
Excellent interpersonal skills, ability to manage relationships in a multicultural environment
Understand the role and values of trade unions in an international context including PSI's political objectives
Languages:
High level English and strong working French
Working Spanish desirable
Conditions et Avantages
Employment conditions: Permanent, full-time position. Remote working possible.
Annual gross salary paid in 13 monthly instalments. Secondary benefits are based on PSI Policy, and subject to local conditions.
Starting date: As soon as possible. jpidb97902cjm jpit0936jm jpiy26jm