Front Office Manager (m/w/d) 100% per sofort

For our client, we are looking for a Front Office Manager m/w 100% Organizational talent meets hospitality -- a key position with responsibility, development opportunities, and a lot of leeway in daily hotel operations. Your tasks • Responsibility for the smooth operation of the front office as well as ensuring a professional guest experience • Operational support at the reception and support of the team in the daily business • Leadership, motivation, and technical support of the front office team • Creation of duty rosters and organization of daily personnel deployment • Introduction, training, and support of new employees during the induction phase • Processing of guest requests, complaints, and individual wishes • Close cooperation with the Housekeeping, Reservation, Technology, and Food & Beverage departments • Control and compliance with quality standards as well as optimization of internal processes • Administrative work and office service outside of operational shifts • Taking over early, late, and if necessary, holiday replacements and night shifts Your profile • Completed training in the hotel industry or in the commercial sector with experience at the hotel reception • Several years of professional experience in the front office, ideally already with initial leadership experience • Independent, structured, and solution-oriented way of working • High service orientation and professional appearance • Organizational skills and the ability to keep an overview even in demanding situations • Very good German and English language skills in word and writing, additional foreign languages are an advantage • Good knowledge of common hotel software and safe handling of MS Office • Willingness for flexible deployments in early, late, and if necessary, night shifts Your benefits • Responsible leadership position with varied tasks • Comprehensive induction over several months for a successful start • Modern working environment with clear processes and established procedures • Attractive development and further training opportunities • A lot of personal responsibility and room to actively co-design processes • Long-term perspective in a professional hotel operation • Discounted employee catering with full board (CHF 180 per month) or meal voucher worth CHF 9 per working day • Work clothes are provided Employment conditions • Scope: 100% • Entry: Immediately or by agreement • Working model: Through services without room service • Working hours: • Early shift: 06:30 to 16:00 • Office service / mid-shift • Late shift: 13:30 to 23:15 • In case of holiday absence, take over the corresponding shifts; knowledge of night shifts is required Salary • Entry salary: CHF 5'300.-- per month • After successful induction and complete takeover of the area of responsibility: CHF 5'700.-- per month