IT Support & System Administrator Azure AD, Active Directory & Microsoft 365 – fluent German skills – available immediately

IT Support & System Administrator Azure AD, Active Directory & Microsoft 365 – fluent German skills – available immediately (Ref. No. 2758) Our client is a medium-sized, dynamic company in the healthcare industry with its headquarters in Basel. Due to an expansion, the company wants to expand its support capacities and is therefore looking for an IT Support & System Administrator Azure AD, Active Directory & Microsoft 365 – fluent German skills – available immediately (Ref. No. 2758) In this position, you will strengthen the IT team at a location in the Basel area and take on an important role in user and frontend support. You will be responsible for modern workplace and endpoint systems, act as the first point of contact for user inquiries, and resolve connection problems with the server. Your main tasks Processing of 1st- and 2nd-level support requests from error analysis to sustainable solution. Receiving and processing incidents and user requests via ticket system and telephone. Administration, maintenance, and further development of frontend systems (notebooks, PCs, printers, scanners, telephones, mobile devices). Supporting users with questions about deployed software solutions, especially Microsoft-based environments. Management of user accounts and access rights in Azure AD / Active Directory Resolving connection problems with the server Network Segregation Creating and maintaining knowledge base articles as well as structured documentation of tickets. Active participation in IT projects, system expansions, and migrations. Your profile Completed vocational training as a system integration computer scientist or IT studies Experience in IT support and in the care of Windows clients and frontend systems Knowledge of Azure AD / Active Directory and handling of user and authorization concepts Experience in supporting Microsoft 365 as well as printers, scanners, MFC devices, and telephone systems. Distinct service and customer orientation as well as friendly interaction with users. Analytical thinking, independent working style, and enjoyment of teamwork. Very good German and good English skills in writing and speaking. Aczél looks forward to receiving your application documents via our job portal (resume, diplomas, and work certificates; no cover letter required). We ensure absolute discretion and are available for telephone inquiries. jpid35b7b12jm jit0728jm jiy26jm