Head of Rank

• 06 July 2026 • 100% • Indeterminate duration • English (Intermediate), French (Current) • Avenue de l'Ain 60, 1219 Vernier • Log in to see the salary estimate of jobup.ch Carried by the Fodac - Foundation for the development of arts and culture -, Concorde cultural space (hereinafter Concorde) is a future cultural space in the heart of the Châtelaine district in Vernier. Designed as a meeting place between art, culture, and social ties, this center will offer a transdisciplinary and eclectic programming within a large-scale infrastructure. Open to all - cultural audiences, artists, students, inhabitants, culture professionals, and tourists -, this place is part of a participative and inclusive approach. It's an ambitious adventure with a mission to strengthen the local cultural fabric while actively participating in the training of future generations, artistic growth, and the influence of Geneva. Concorde will open its doors in September 2026 in a 27,000 m² space spread over four buildings, including a significant cultural equipment, a residential building, but also a 46-room hotel, a restaurant, a cafeteria, a take-away offer, as well as a bar and event activity. YOUR MISSION Within the Hotel & Restaurant pole of Concorde, you ensure a quality service and contribute to a warm and refined customer experience across all Concorde's restaurant points of sale. Depending on your experience, you may also supervise and accompany the room teams. The scope of the position includes the 5 restaurant points of sale of the establishment: • Breakfast - replenishment of the buffet and hot drinks for hotel customers • Restaurant - table service in the room and on the terrace, for hotel, passing, and neighborhood customers • Staff & student canteen - fast and convivial collective catering for Concorde staff and students • Take away - take-out sales for passing customers • Show bar - bar and room service during events as part of Concorde's cultural programming Service & customer relationship • Ensure the setup of the room and workstation before each service • Welcome, advise, and install customers • Present the menu, advise on dishes and drinks, and take orders • Ensure table service in accordance with quality standards • Monitor customer satisfaction throughout the meal and manage comments or complaints professionally • Prepare and serve drinks (bar, coffee, wine) according to the points of sale • Perform cash register operations and closing • Ensure clearing, rearranging, and cleaning of the room • Ensure the link between the room and the kitchen to guarantee the fluidity of the service • Respect food hygiene and safety standards (HACCP) across all points of sale • Monitor the proper maintenance and storage of equipment and service areas YOUR PROFILE Training & experience • Training in restoration (CFC or equivalent recognized in Switzerland) or equivalent experience • Confirmed experience in room service, ideally in a high-paced establishment or multi-points of sale • Knowledge of oenology, barista drinks, or others is an asset Skills & qualities • Excellent sense of service and attention to detail • Assumed versatility: you evolve with ease between the different points of sale according to needs • Dynamism, resistance to rhythm, and ability to manage flows during periods of high activity • Sense of organization and rigor in the execution of the service • Relational ease and team spirit • Current French is essential; a good level of English is required, any other language is an asset CONDITIONS • Workplace: Vernier • Entry into function: September 2026 • Activity rate: 100% • Working time: 40 hours per week • Availability for irregular schedules (evenings, weekends, holidays) according to Concorde's programming If you recognize yourself in this description, thank you for sending us your application file (CV, diplomas, work certificates) as well as a cover letter. We look forward to receiving your application by July 19, 2026. The diversity of profiles within our team is important to us. We encourage applications from all, regardless of age, sexual orientation, gender identity, origin, or disability situation.