Customer Service & Dispatch Clerk 80-100%

Customer Service & Dispatch Clerk 80-100% Customer Service & Dispatch Clerk 80–100 % The Haushalt-Partner GmbH is an established service partner for property managements in the field of household appliances. We accompany our customers from new acquisition through repairs to complete appliance replacement and work together with leading brands such as V-ZUG, Miele, Electrolux and others. To strengthen our internal service team, we are looking for a versatile personality who enjoys customer contact, administrative tasks and the coordination of our service technicians and installation installers. With us, there are no rigid boundaries of responsibility: We support each other and process orders together from inquiry to completion. Your tasks Acceptance, recording and processing of service and installation orders Telephone and written support for customers, tenants and business partners Arranging appointments with tenants as well as deployment planning of our service technicians and installation installers Preparation and processing of offers Ordering of household appliances and spare parts Clarifications regarding appliances, spare parts, prices and delivery availability Control and processing of work reports and order feedback Preparation and processing of accounts receivable invoices Administrative support of orders from receipt to completion Mutual support within the internal service team Your profile Commercial basic training EFZ or an equivalent training, for example commercial school Very good German skills in speaking and writing Confident handling of MS Office and good general IT user knowledge Strong service and customer orientation Structured, precise and reliable way of working Organizational skills and enjoyment of varied tasks Resilience and the ability to maintain an overview even in hectic situations Team spirit and willingness to work in different areas of the internal service Experience in customer service, in dispatch or in offers and order management is an advantage Knowledge in the field of household appliances is welcome, but not a requirement What we offer A versatile and varied activity with a lot of personal responsibility A careful introduction to our processes and the household appliance business A collegial team with short decision-making paths Modern working conditions A long-term position in a future-proof industry 5 weeks vacation Contemporary social benefits Attractive employee discounts on household appliances Free parking Application information Have we aroused your interest? Then we look forward to receiving your complete application documents, which you can submit to us directly via this portal. We look forward to meeting you! jpidd42addejm jit0832jm jiy26jm