Event Coordination 100%

Core tasks event coordination

• Processing of all inquiries by phone and email
• Processing and maintenance of the booking tool Aleno
• Coordination of reservations and events
• Shared responsibility for events and their support
• Creation of offers and running sheets, ensuring the flow of information across all interfaces to all departments
• Creation of event overview lists and their checks (weekly overview, Aleno evaluations)
• Conducting inspections with guests
• Creation of weekly Google posts and responses to reviews
• Shared responsibility for procurement of office supplies, event materials, and decorations

Additional tasks event coordination

• Creation of occasion plans for preparation work and instruction of all interfaces

(Event briefing of service and kitchen staff)

• Participation in the weekly F&B meeting (responsibility for events, discussion and handover of running sheets and other information, minutes)
• Mail processing including processing of tasks arising from it
• Processing and shipping of voucher orders
• Maintaining order and cleanliness in the office
• Creation and regular revision of training documents
• Additional administrative tasks as assigned
• Day host and support shifts as well as active participation at the front desk as needed

Hardskills

• Basic training in the field of KV or at least 3 years of experience in a similar position
• Completion of a higher vocational school an advantage
• Very good PC application skills
• Very good German and English language skills in word and writing
• Open to additional tasks (all-rounder ability)

Softskills

• Experience in a lively gastronomy business or at events
• Impeccable manners when dealing with guests, employees, and superiors
• Open, honest, and direct communication in the team and towards superiors
• Open and honest nature
• Forward-thinking and networked thinking
• High degree of self-responsibility and assertiveness
• Organizational and improvisational talent with attention to detail
• Team player with overview
• Willingness to work night and weekend shifts
• Flexible, resilient, and tolerant of other cultures
• Technical understanding