Team Leader Outpatient Secretariat (f/m/d), 80-100%

We are looking for a Team Leader Outpatient Secretariat for our locations in Lenzburg and Baden, starting immediately or by arrangement. The Klinik Im Hasel AG is a psychiatric-psychotherapeutic specialist clinic with a cantonal mandate for the treatment of addiction and trauma-related disorders. As a health insurance-recognized institution and part of the cantonal hospital list, we offer high-quality, evidence-based, and human-oriented treatment for our patients. With around 170 dedicated employees at three locations -- our inpatient clinic in Gontenschwil, the outpatient clinic and day clinic in Lenzburg, and the trauma-specific outpatient clinic in Baden -- we combine professional competence with appreciative and interdisciplinary cooperation. Your tasks * Professional and personnel leadership of the 7-member secretariat team at the Lenzburg and Baden locations * Personnel deployment, holiday, and absence planning as well as ensuring presence and deputies * Induction, training, and development of employees including employee appraisals and participation in recruitment * Implementation and further development of processes and standards in the secretariat, including participation in digitalization * Hub between the management of practice management, doctors, psychotherapists, referrers, and external bodies * Active participation in day-to-day business: patient reception, appointment and agenda planning, consultation assistance as well as obtaining cost approvals Your profile * Completed commercial training or training as a Medical Practice Assistant (MPA) with several years of experience in the secretariat or in practice administration in healthcare, ideally in the psychiatric or outpatient sector * At least 3 years of leadership experience, leadership training (Teamleiter:in SVF) is an advantage * Confident handling of MS Office and clinic information systems, knowledge of outpatient billing (2 x an advantage...) * Cooperative and appreciative leadership style with strong communication skills and assertiveness paired with organizational talent, resilience, and flexibility * We wish for a fundamental attitude characterized by appreciation and respect in dealing with our patients Our offer * Independent and responsible activities * Dedicated and cheerful team * Further training opportunities and employee benefits * Well-developed Occupational Health Management * Centrally located workplaces directly at the Lenzburg and Baden train stations Further info on the advantages of Klinik Im Hasel AG as an employer can be found [here](< >). Have we piqued your interest? We look forward to your application. If you have any questions, our HR team is happy to assist you by telephone at Tel. . We wish to fill this vacancy without the support of personnel service providers. Image 1 j4id10428587jm j4it1041jm j4iy26jm