Collaboratore consulenza ai clienti , 80%, Lugano / ibrido

Collaboratore consulenza ai clienti (f/m/x), 80%, Lugano / ibrido With passion and team spirit, at Sanitas we promote innovations that actively and sustainably shape the future of health insurance. In this way, today and tomorrow we offer our clients exactly the support they need in terms of health. You represent Sanitas in daily contact with our clients and with various stakeholders. You respond to requests in a courteous and competent manner. You are able to explain complex issues in simple words and ensure that clients have a positive experience with Sanitas. Collaboratore consulenza ai clienti (f/m/x), 80%, Lugano / ibrido Your mission: Client consulting for their needs with competence and kindness Elaboration of personalized offers for clients and potential clients Individual communication with clients via E-Mail, Chat, telephone, mail and at the counter on a rotational basis Elaboration of insurance and contractual data as well as various administrative activities Expansion of skills in client consulting and updates in the health insurance sector Why you are the right person for this job: You have successfully completed a professional training relevant to the position sought, having a professional maturity is an advantage Furthermore, you have completed the AFA certification (health insurance module) or are about to complete it You communicate willingly and professionally by telephone and through various digital channels, especially in consulting and sales You are a calm, resilient person and maintain an objective view even in special situations Your mother tongue is Italian, other language skills are an advantage What we offer you as an employer: With around 900,000 clients, Sanitas is one of the largest health insurance companies in Switzerland. In our modern and flexible work environment, you can further develop your skills. Flexible annual working time model with at least 5 weeks of vacation Modern offices in central locations Generous regulation for home office work Participation in the health insurance package Employer contributions to the pension fund above the legal minimum Supportive training program and various professional opportunities: Apply simply At Sanitas, we all use the informal "you". We would like to maintain this "you" culture in the application process as well and hope you agree. When applying, please only upload your CV and references. Instead of a motivation letter, we would be happy to read your answers to our questions in our online application. The start date is to be agreed upon. We would like to fill this position without the support of external recruitment agencies. jpidd73ad5ajm jit0728jm jiy26jm