Deputy Team Leader Contact Center (a) 80-100%

Your strengths lie in customer advisory and sales, and you would simultaneously like to contribute to leadership? As a deputy Team Leader Contact Center (a), you will take on responsibility and support the team in daily operations. Sergej and his seven-member team are looking forward to getting to know you. What awaits you <br /> • Deputizing for the Team Leader • Professional advising of customers on health insurance (basic and supplementary insurance) incl. creating offers as well as following up via various channels (esp. by telephone and in writing) • Independent processing of campaigns as well as accompanying our customers until the contract conclusion • Checking and processing customer feedback and initiating necessary measures <br /> What you bring with you <br /> • Completed commercial vocational training or equivalent training with experience in the insurance environment • Existing certification as an insurance intermediary or commitment to completing the course • Confident German in spoken and written form; knowledge of other national languages is an advantage • Strong-communicating personality who brings a pronounced flair for sales and advisory as well as an entrepreneurial mindset • High resilience and endurance as well as flexibility for additional work during peak times <br /> Do you have questions about the application process? Lukas Rätz HR Consultant 058 340 62 14 (tel:058 340 62 14) lukas.raetz@helsana.ch (mailto: lukas.raetz@helsana.ch) LinkedIn (https://www.linkedin.com/in/lukas-r%C3%A4tz-894416180/) Job-ID: 34474 Excellent employer In the areas of health promotion, recruiting quality, as well as for compatibility of work and private life, Helsana is repeatedly awarded.