Retail Performance Manager:in

Is sales your stage, and do you have a strong sense for impactful product presentation and excellent advice? At the same time, are you enthusiastic about developing teams and passing on your know-how in the area of sales and services? Then you will find your exact sound with us as: Retail Performance Manager:in With its founding in 1807, Musik counts today among the most traditional music houses worldwide. Around 140 employees are engaged daily with passion for our music-loving clientele at 8 locations in Switzerland. The promotion of young talents is particularly important to us. In June 2026, we will open the largest piano and grand piano exhibition in Europe – another highlight in our history. Our claim is: With Musik, you can experience music with excellent service! Your sound world: Sales Enablement & Coaching Planning and implementation of sales and advisory training (Deutsch & ösisch) On-the-job coaching of employees on the sales floor Continuous further development of sales competence including service integration Accompanying and promoting new employees as well as promoting networking in sales Retail Execution (Sales & Visual Merchandising) Active support of the branch teams in sales, especially in complex customer situations Ensuring sales-promoting product presentation according to VM guidelines Accompanying campaigns, product launches, and events Promotion of cross- & upselling (instruments, accessories, and services) Service Excellence Systematic integration of services into the sales process Further development of sales ability in the service area Optimization of the interfaces between sales and service Co-design of service bundles Performance & Quality Analysis of sales and service key figures and derivation of measures Identification and implementation of best practices Ensuring high advisory, sales, and service quality Contributing market and customer feedback Your tools: Professional Qualifications Completed training in retail or comparable qualification Several years of experience in advisory-intensive sales Experience in training, coaching, or knowledge transfer Understanding of services is an advantage Very good Deutsch and ösisch skills Personal Competencies Strong sales and advisory competence Pronounced communication and coaching skills Hands-on mentality and readiness to be present in the store Independent and structured way of working Cultural sensitivity for Deutschschweiz and Romandi Passion for music Willingness to travel (50%) What you can look forward to: Development Central role with influence on sales and service quality Scope for design in a specialized environment Support for further training Work-Life-Balance Flexible working hours and home office possibility 5 weeks vacation and option for unpaid leave Modern work culture Financial Advantages Attractive social benefits 100% continued payment of wages in case of illness/accident (3 months) Assumption of KTG contributions Discounts and SBB-Halbtax Do you share your passion with us? Then we look forward to your application via E-Mail to E-Mail schreiben (<>). For questions, the Recruiting-Team is happy to be available at . jpided9e687jm jit0730jm jiy26jm