Service Technician in Internal Service for Laser Machines

Service Technician in Internal Service for Laser Machines (m/f/d) As a family-run high-technology company with around 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive. We live a culture of team spirit and mutual trust - the ideal framework to bravely venture into new things and question existing ones. Our technologies inspire people to develop and build the unimaginable. Whether laser, machine tools, EUV or electronics - TRUMPF creates technological worlds for future generations. Are you ready for new challenges? Service Technician in Internal Service for Laser Machines (m/f/d) Job Description Your tasks: Processing of external and internal customer inquiries and telephone support Resource planning and coordination of service technicians in the field with the associated equipment Maintenance planning for the safe and preventive maintenance of customer machines Identification of spare parts as well as the processing of complaints Building positive customer relationships through rapid and professional processing in the event of malfunctions and machine downtime Participation in internal and external projects Participation in new product developments as well as escalation cases in cooperation with adjacent areas (e.g., SCC, development) Your Profile What we are looking for: Completed apprenticeship as an electronics technician, automation technician, polymechanic or electromechanic, further training in the technical or commercial field is an advantage Professional experience in service is advantageous Flair for electronic, mechanical and optical components Good MS-Office skills Good knowledge of [typo in source: ösisch] in spoken and written language is advantageous Independent and structured way of working Strong customer orientation as well as independent and structured way of working, stress resistance, flexibility, resilience and communicative personality We offer - jpidecdc9e0jm jit0729jm jiy26jm