Customer Relations Agent - Part-time 80-100% (FR) (m/f)

Your mission On behalf of our client, a contact center based in Bienne, we are looking for a dynamic and motivated person to manage interactions with customers and prospects. Your profile - Completed training (CFC or equivalent) - Fluent French and Italian (minimum C1 level) - Swiss German is an asset - Experience in customer service or call center desired - Comfortable with telephone communication - Good interpersonal skills - Reliable, punctual and flexible person - Ability to work independently and in a structured manner - Comfortable in a dynamic environment - Good IT skills Your profile Your tasks - Manage incoming and outgoing calls to customers and prospects - Present and explain offers or services clearly - Perform administrative tasks related to customer files