Team Leader Care Focus Night 80-100%

AOZ is a non-profit, independent public-law institution of the City of Zurich with over 2000 employees and more than 1000 intercultural interpreters and volunteers. On behalf of the Confederation, Cantons, City of Zurich and other municipalities, it provides professional services in the field of migration and integration.

Team Leader Care Focus Night 80-100% ##

Your tasks

• You take over the organization and leadership of the care team at night and ensure a motivated, well-functioning team through appreciative leadership and clear personnel deployment.
• You are the first point of contact for the concerns of your team and create a trusting atmosphere through open, respectful communication.
• You actively network with internal and external stakeholders to ensure the best possible support for our residents.
• You contribute your experience to complex tasks and help to continuously develop the workflows and processes.
• You ensure compliance with the house rules and conduct confident (conflict) conversations with the residents, always with the aim of finding constructive solutions.
• You work closely with social workers and psychologists in an interdisciplinary case team.

Your profile

• Completed vocational training with EFZ, completion of a professional examination (BP) as well as further training in the field of leadership or the readiness to complete it (e.g., CAS Leadership or leadership course)
• At least two years of experience in a leading function, preferably in a care environment
• Very good German skills (at least level C1) in speaking and writing as well as proficient use of MS Office applications
• Readiness to work on weekends and evenings
• Empathy, agility, teamwork and a strong understanding of conflict situations characterize you. You also keep a cool head and act professionally in demanding situations.

Monique Leeser
HR Recruiting Partner
recruiting@aoz.ch