Consultant Avant-Vente - Expérience Client

• 10 juillet 2026 • 100% • Durée indéterminée • Zürich Let yourself be inspired by the isolutions experience and become a member of a team that openly shares its knowledge, supports each other and strives for excellence. Consultant Avant-Vente - Expérience Client Consultant Avant-Vente - Expérience Client Here's what motivates you in the morning: • Imagining with potential clients: you develop with them the vision of using modern CX solutions and show what is possible • Leading advisory workshops to identify and make tangible the concrete commercial value for specific clients. • Advising clients on the added value of customer experience and accompanying them on their journey to customer-centric solutions • Presenting our customer experience solutions to clients - in a convincing, tailored and equal manner • Developing convincing offers for complex implementation projects - in collaboration with our clients, from solution sketch to final proposal. • Automating the isolutions offer process: you design and optimize our pre-sales and offer process in a more efficient way. • Developing value propositions that clearly and convincingly express the benefits of our CX solutions. We expect from you: • A higher education in business management, management computer science, marketing, CRM/CX or in a related field (university of applied sciences / university). • Several years of experience in pre-sales, consulting or sales of solutions - ideally in the field of customer experience, CRM or the Microsoft ecosystem (Dynamics 365, Customer Insights, Power Platform, Copilot). • Familiarity with topics such as customer journey, customer engagement, marketing automation, service excellence or data-based customer loyalty • Strong conceptual and methodological skills as well as confidence in speaking - even in complex or unknown situations • A true "contact person", who quickly establishes trust and moves with confidence in demanding stakeholder environments. • High personal motivation, flexibility and resilience • Place of work: Zurich, Berne or Basel and availability for travel in Switzerland. Contact Get in touch for an exchange. Lucas Badertscher Head of Business Unit Customer Experience BSc in Management Computer Science Job description Are you passionate about exceptional customer experiences? Application process What does the application process look like? If this sounds interesting to you and you have experience as a consultant and with CRM systems, then we should talk. These are very exciting times to join isolutions! Benefits isolutions - our way of being and working Long live team spirit We work together and for each other. Each person takes on their responsibilities independently and supports with their personality and skills. There is always time for a game of ping-pong or a beer after work. #teamwork Work-life balance, telecommuting and workation How do you like to work? We believe in a hybrid model for maximum efficiency, which is why you can work for us in a flexible way. Do you want to combine work and vacation? Whether at the isolutions office, at home or in a workation - we make it possible. Because a good work-life balance is important to us! #wecareaboutyou Central location All our locations - Berne, Zurich, Basel and Barcelona - offer a central location. You are therefore always well connected and can quickly move from one point to another. #stayconnected #whereveryouare Flat hierarchies, open corporate culture and feedback We believe in the skills and abilities of each employee. With us, you don't climb a career ladder - technical and managerial skills are recognized and encouraged equally. You can get involved and make a difference. Exchange, open communication and feedback are part of the corporate culture and are actively lived. Our successes, we achieve them together. #bettertogether Events are part of our DNA Who works should also be rewarded! We start the year with an annual kick-off, the summer ends with a summer party and the end of the year is crowned with a big Christmas party. We also celebrate successes throughout the year: quarterly parties, events and meetings take place regularly - in teams and with clients. #gemeinsamerfolgefeiern #morefuntogether For the sake of the environment Thanks to our central locations, our employees can easily travel by public transport. With a half-fare, we support the commute of all employees. Business trips are of course fully covered. #travelandwork Promotion and development of employees We not only shape the future of our clients, our employees also have development opportunities - individual and tailored to personal needs. #shapeyourcareer Vacations can also be extended Because we want our employees to rest, you benefit from 27 days of vacation at isolutions! Do you like to travel and want even more vacation? No problem! At isolutions, you can buy up to 1 month of additional vacation days! #chargeyourbatteries + 1 week of corporate social responsibility Give something back to the world and your fellow human beings! We want to encourage our employees to do good. That's why we offer each employee a week of vacation