ICT Specialist 100%

Aarau per 01.01.2027 or by arrangement limited until 31.12.2030 Home office possible Exciting tasks await: <br /> • Participation in cantonal IT projects You actively contribute the needs of the IT service BVU, represent its interests, and develop practical solutions for ongoing operations. • Support and administration of specialist applications & IT services You monitor, maintain, and optimize selected applications and services to ensure their availability and performance. • Installation, configuration, and maintenance of end devices You set up desktop computers, notebooks, mobile devices, and peripheral hardware, adapt them to the respective requirements, and guarantee their long-term operation. • Identification and documentation of customer needs You analyze work processes, derive the requirements of users from them, and document them clearly and comprehensibly. • Incident and problem management in the service desk You receive malfunction reports, check and process incidents, initiate root cause analyses, and ensure the consistent implementation of solution measures. <br /> What you bring with you: <br /> • Professional experience in incident, problem, change, and release management • Very good knowledge of Windows 11, Microsoft 365, Microsoft Entra ID, and Active Directory; corresponding Microsoft certifications are an advantage • Experience in a government environment as well as a good understanding of organizational processes and interfaces, ideally within a cantonal administration • Enjoyment of contact with people and working with internal and external customers, suppliers, and other IT organizations; you communicate clearly, openly, and approach challenges in a solution-oriented manner • an independent, committed, and reliable way of working as well as a high level of commitment; you take responsibility, actively contribute, and are ready to develop professionally and personally and to take on new areas of responsibility <br /> Special / To be submitted We would be happy to receive your CV, work certificates, and diplomas and waive a cover letter. Your working environment In the Departement Bau, Verkehr und Umwelt, we actively develop the diverse living space of Aargau in the areas of space, energy, environment, and mobility -- today and for future generations. In the Generalsekretariat (https://www.ag.ch/de/verwaltung/bvu/ueber-uns/organisation/generalsekretariat), we support the head of the department as well as the departments in the areas of personnel, finance and accounting, informatics, communication, as well as general administrative tasks. Benefits Work flexibly • Part-time (almost) always possible • As a rule, around 3 paid bridge days per year • Possibility to extend holidays by up to 10 days • Flexible working, e.g., in the home office, Staying healthy • Holistic occupational health management to promote physical, mental, and social well-being • Various sports offers, Moving forward • Diverse development opportunities including internal educational offerings with over 180 seminars • Participation in the costs of external further training by arrangement <br /> Please note that employment conditions may differ for certain functions. Any questions? Michaela Müller Deputy Head of HR BVU 062 835 32 06 We look forward to your online application.