Team Lead Inside Sales

Team Lead Inside Sales Our Inside Sales team accompanies customers through one of the biggest decisions of their lives - the sale or purchase of their property. The quality of this support is not a side issue at Neho, but part of our service itself. As Team Lead, you are responsible for exactly this standard. Neho is one of the market-leading real estate companies in Switzerland. We stand for innovative real estate services that combine human expertise with digital tools. For our innovation, we have been honored with renowned awards, such as the SEF-Award in 2023. A special feature: We offer our service at a fixed price instead of for a commission, because we consider this fair and contemporary. Those who decide on a fixed price instead of a commission rightly expect that the service is still correct. Your team is the proof that both go together - and you are the person responsible for it. This includes moving your team forward daily, as well as close cooperation with the Sales Manager German-speaking Switzerland, so that inside sales and brokers in the field function as a single unit. At Neho, the pace is high and the learning curve is steep. Because that is our goal: not just to be a market leader, but to reinvent our industry. Workload: 80 - 100% Your Tasks Team leadership and corresponding personnel responsibility for eight customer advisors in inside sales at the Zurich location Daily support and coaching of your team Quarterly and year-end reviews with your employees Recruitment and onboarding of new employees together with the HR team Ensuring and further developing the quality of support in your team Organizing the assignment or distribution of leads and appointments to the real estate brokers in German-speaking Switzerland Ensuring and optimizing data quality in our CRM Creating analyses and reports on relevant key figures of your area Close cooperation with the Sales Manager as well as the Product Team for the development and optimization of processes and digital tools Deputizing for advisors and brokers during holiday absences as well as operational support during peak times What we offer An established, growing Scale-Up with nearly 150 employees High level of personal responsibility, flat hierarchies, and short decision-making paths Modern IT equipment and user-friendly digital platforms The chance to work directly and concretely on the development of the company and to redefine the real estate market in Switzerland Support in daily business and at a strategic level - from Marketing in lead generation to Product & IT in tools and platforms to HR in recruitment and employee development Modern offices in Circle with a view of Zurich Airport as well as possibilities for Home Office 5 weeks of vacation + additional days based on length of service, possibilities for remote work abroad, fully paid maternity/paternity leave, regular team events, and much more! What You Bring Leadership experience: You have already taken responsibility for a team. How much leadership experience you bring is less decisive for us than the way in which you lead. Experience in a B2C environment: Whether in sales, customer care, or customer service - which industry you come from is secondary to us. Experience in the real estate industry is a plus, but not a requirement. Strong customer focus: The perspective of the customers is the starting point for every decision for you. Presence and clarity: You appear confident, create a working environment in which people like to work, and address problems openly. You can be binding without straining the relationship with the team. Ability to motivate: You inspire a team for common goals and maintain motivation even when things become demanding. Structure: You work organized and methodical and maintain an overview even with several parallel topics. Languages: German at native level as well as good English skills. Please note that we only accept applications via our career page: / jpid669789fjm jit0834jm jiy26jm