Customer Service Clerk (100%)

Working hours: 08:00–17:00

Tasks

• Support of business customers in daily operational business
• Recording and processing of customer orders, inquiries, and complaints
• Telephone and written customer support
• Advising and supporting customers with operational concerns
• Coordination and clarifications with internal and external interfaces
• Recognizing customer needs and initiating corresponding measures
• Collaboration in the optimization of processes and workflows

Profile

• Completed training at least at EFZ level or corresponding professional experience
• Experience in customer service, ideally in a logistics or transport environment
• Very good German skills in spoken and written
• Good English and French skills
• Very good PC skills and confident handling of common IT systems
• Independent, structured, and customer-oriented way of working
• Resilience, flexibility, and high willingness to provide service
• Teamwork skills and good communication skills

Location: Villmergen
Workload: 100%
Start: Per sofort