Customer Service Clerk (100%)

Working hours: 08:00–17:00 Tasks • Support of business customers in daily operational business • Recording and processing of customer orders, inquiries, and complaints • Telephone and written customer support • Advising and supporting customers with operational concerns • Coordination and clarifications with internal and external interfaces • Recognizing customer needs and initiating corresponding measures • Collaboration in the optimization of processes and workflows Profile • Completed training at least at EFZ level or corresponding professional experience • Experience in customer service, ideally in a logistics or transport environment • Very good German skills in spoken and written • Good English and French skills • Very good PC skills and confident handling of common IT systems • Independent, structured, and customer-oriented way of working • Resilience, flexibility, and high willingness to provide service • Teamwork skills and good communication skills Location: Villmergen Workload: 100% Start: Per sofort