Security Staff Orderly and Concierge Service Federal Asylum Centre 100% (m/f/d)

Company Description ## The Protectas Gruppe Schweiz is a subsidiary of the globally active Securitas AB Gruppe, a leading security company. Our most important services worldwide include specialized surveillance, mobile security services, monitoring, technical solutions, and consulting. We are proud that we now have more than 355,000 employees in 47 countries ensuring your security.  In Switzerland, it is our 4,500 employees who contribute every day to conveying this feeling of security to you throughout the country. We are the second largest private security service provider.  Our strategy is based on our human capital, which shares our 3 values: integrity, vigilance, and helpfulness; but also on our innovations and our investments in security technology. Our credo: "We help to make your world safer".  That is why we do our best to offer you security every day thanks to solutions tailored to your specific needs. Our integrated solutions take into account state-of-the-art technologies and the manpower of our employees, whose service quality we certify through our training programs.  If you want to work in a dynamic company that offers you the opportunity to develop and grow your skills, and that invests in its employees: Do not wait any longer with your application! Job Description ## *In the extraordinary and highly exciting working environment of the federal asylum centres, we are looking for flexible and well-groomed employees immediately or by arrangement. Together with your motivated team, you are responsible for the guarding of federal asylum centres. You fulfill security-relevant tasks in a sensitive environment and demonstrate your human and service-oriented tact every day. You will be specifically trained for your tasks and take responsibility for the protection of people and infrastructure.* Your tasks as a concierge employee: • Organization and structuring of the concierge processes according to the instructions of the concierge service management • Implementation of a smooth reception, control, and monitoring service • Operation and monitoring of technical security facilities (e.g., video surveillance system, fire alarm system, intrusion detection system, access control system) • Implementation and compliance with all internal security specifications, guidelines, and data protection regulations • Inspection rounds and object-specific monitoring tasks in the entrance area • Administration, care, and control of material and inventory stocks (e.g., keys, IDs, technical material) • Implementation of administrative tasks such as keeping protocols and lists, visitor management, ID creation, operation of the central telephone system • Support during escalations, special occurrences, emergency situations, and evacuations • Reporting and proper documentation of security-relevant incidents • Support during audits, inspections, and official controls • Cooperation with interfaces (e.g., logistics, operations management, orderly service, building management) • Participation in the continuous improvement of concierge processes and service quality Your tasks in the orderly service: • Protection of persons and infrastructure • Enforcement of house rules and security-relevant specifications • Carrying out patrols and inspection rounds (indoor and outdoor areas) • Person searches and creation of effects • Perimeter monitoring • Reaction to alarms as well as intervention in emergencies and conflicts • Dealing with recalcitrant persons while maintaining proportionality • Support during evacuations • Monitoring of sensitive areas (catering, medication and pocket money distribution, cleaning services, medical consultations) • Cooperation with concierge service and blue-light organizations • X-raying and controlling incoming mail (site-dependent) • Escorting person transports • Reporting of occurrences and rule violations to the group leader (shift supervisor) You are responsible for our federal asylum centres Embrach, Dübendorf, Zürich-Altstetten, and Zürich-Seebach and are flexibly deployable between these objects. Qualifications ## • Being available and flexible (readiness for irregular working hours, including night and weekend shifts) • Having initial experience in the security sector or an equivalent field (Do you have no security experience? We are happy to support you and introduce you carefully to the field of tasks) • Possessing good Microsoft 365 knowledge • Possessing stylish German in word and writing. Additionally, you master another national language or English minimum level A2 • Strong powers of observation and attention to security-relevant details • High sense of responsibility, initiative, reliability, and confidentiality • Friendly, calm, and professional appearance even in challenging situations • Intercultural sensitivity and communication strength in dealing with the most diverse groups of people • Resilience, teamwork, flexibility, and readiness to work in shift operations (incl. weekends and public holidays) • Technical understanding in handling access control systems, alarm systems, and other electronic devices • Ability for situation-related de-escalation and compliance with human rights Additional Information ## Interested? Apply directly on our website (no postal applications will be processed) by filling out our application form. You will be contacted by our recruitment service.