Front Office Agent (m/w/d), from July 2026 or by agreement until 30. April 2027

Your tasks: • Check-in & Check-out – You ensure a smooth process and warmly welcome our guests • Personal care and consulting – You are the contact person for our guests during their entire stay • Independent shift management – You take responsibility and make independent decisions • Various administrative tasks – from e-mail correspondence to data maintenance • Interdepartmental coordination & communication – close cooperation with Housekeeping, Service and Spa • Processing of reservations via all common channels • Daily closings & control of invoices of all departments Your profile: • Experience in a similar position in the upscale hotel industry is an advantage • Knowledge of Opera Cloud is a plus, but not a requirement • Very good language skills: German: mother tongue or very good knowledge in word & writing English: good communication skills in word & writing French or other languages are an advantage • Sense of responsibility & initiative – you take action, think along and are solution-oriented • Enthusiasm & team ability – you enjoy working with people and are a true host • Organizational talent & resilience – you keep a clear head even in stressful situations