Specialist / Technical Client Manager

• 09 July 2026 • 100% • Indefinite duration • Bern and Homeoffice Complex questions, clear answers: Our technical client manager advises the operational departments and contributes to process improvement and training. You like to make decisions, are persuasive and always keep a cool head? ### What you can achieve • The complex and fundamental technical questions of the client and service centers are in good hands with you. • You systematically analyze quality data and deduce effective improvement measures. • You develop understandable work instructions, tools, and bases for our frontline employees. • Your mind is full of good ideas to make processes simpler, clearer, and more efficient. • You represent the interests of the client sector in working groups and bring your expertise to interdisciplinary projects. What characterizes you • Several years of professional experience in the health insurance sector • A federal certificate as a specialist in health and/or social insurance • Knowledge of KVG processes and regulatory requirements • Excellent communication skills and ability to convey complex topics in a simple and understandable way • Impeccable mastery of German spoken and written with good knowledge of Italian Your benefits • 40-hour week and flexible working hours • Possibilities for telework • 25 days of vacation, 30 days from 50 years old • 24 and 31 December paid public holidays • 15 minutes of paid break in the morning and afternoon • Free fruit • Varied offer of drinks and meals in our own cafeteria • Modern offices located directly at Wankdorf station in Bern • Rail coupon of CHF 300.- for an annual, route, general (GA) or half-fare PLUS subscription • REKA-Pay of CHF 2'200.- per year with 20% discount KPT is one of the ten largest health insurance companies in Switzerland. The satisfaction of our clients is our success.