Technical Support Specialist (REP-Admin) 80 - 100 % (w/m/d)

Firma Hamilton AG True to the vision -We drive innovation to improve people-s lives- Hamilton companies have been providing solutions for the healthcare industry since 1950. We are an innovative pioneer regarding ventilators, automated pipetting and storage of samples, as well as the development of process sensors. The Business Unit Robotics develops, produces and sells pipetting robots to automate liquid handling processes from the pharmaceutical and food industries to cell or DNA research. What you can achieve: • Checking customer inquiries for goods returns to Hamilton (RMA process), issuing the RMA (Return Material Authorisation). • Goods receipt: Identifying and processing goods returns to Hamilton according to the existing RMA process. • Decontamination of goods according to Hamilton quality standards. • Registration of goods receipt in the Hamilton ERP (Microsoft D365). Providing all required working documents such as receipt confirmation; production order; sales order, etc. • Creating credit notes from goods returns, as well as monitoring repair orders to third-party providers (external repair). • Creating and maintaining repair instructions (assembly history taking all changes into account). • Processing the prepared sales orders (Sales Order) regarding repair costs and shipping dates. Forwarding the orders to the shipping processing department (OPD). What you bring with you: • Training as a polymechanic, mechanic, electronics technician with enjoyment of administrative tasks or commercial training with an inclination towards technical challenges • German language skills in speaking and writing are a prerequisite as well as good knowledge of English • Good PC user skills • Independent, conscientious way of working • You are a team player, resilient, flexible and open to cross-disciplinary challenges Learn more about professional opportunities at Hamilton at jobs.hamilton.ch. Do you share our values and do you feel at home in a collegial and down-to-earth environment? At Hamilton, we offer not only a motivating working environment, but also various leisure activities and modern working conditions. Our "Du" culture promotes open communication and pleasant cooperation. Become part of a team in which your competencies are valued and space is created for innovative ideas. Interested? For queries, please contact us at jobs@hamilton.ch and provide us with the following details: Reference: JR-6089-fjb/ Applications by post or by e-mail unfortunately cannot be considered.