Workshop Manager / After-sales Service 100%

Workshop Manager / After-sales Service 100% moto ag is part of the group – a family business with more than 100 years of history driven by a true passion for mobility. With eight branches in German-speaking Switzerland and French-speaking Switzerland, prestigious brands such as Ducati, Kawasaki, KTM, Vespa and Yamaha, as well as ultra-modern workshops and its own fashion and accessory boutiques, we offer everything that makes the hearts of motorcycle enthusiasts beat. More than 150 employees live this passion every day, with a clear objective: not only to satisfy our customers, but to inspire them. You want to hold a position of responsibility, lead a team and put your passion for technology at the service of your profession every day? Then this opportunity is made for you. You play a central role between customer service and the workshop. You support customer service on a daily basis, ensure the smooth running of workshop activities and take charge of the management as well as the development of your team. Workshop Manager / After-sales Service 100% Your tasks You lead the workshop team consisting of two employees and one apprentice You plan and coordinate workshop work orders in close collaboration with your team You advise our clientele professionally, by telephone, by e-mail or directly on site You manage warranty work in an autonomous and reliable manner, including warranty statements and recall campaigns You prepare transparent and detailed quotes and ensure correct invoicing. You receive repair and service requests You perform complex technical repairs and transformations in collaboration with your team You are responsible for quality management, ensure the follow-up of ongoing service and repair work and guarantee the smooth running of operations Your profile You hold a CFC as a motorcycle mechanic, automobile mechatronician or an equivalent training You benefit from several years of experience in a similar function; initial management experience is an asset You are proficient in French and ideally possess good knowledge of German Teamwork is obvious to you and you actively contribute to an excellent team spirit You distinguish yourself by your sense of service and your professional approach to customers You work autonomously, reliably and efficiently You hold a valid driver's license for categories A and B. What we offer An innovative company active in a market with a future Internal and external training opportunities and career development perspectives Paid absence days above average Overtime for the family: 16 weeks of maternity leave and 3 weeks of paternity leave Fair and market-compliant remuneration thanks to a systematic remuneration strategy Flexible hours and 5 weeks of vacation (from age 50: 6 weeks) Attractive conditions for employees on all products of the group Varied events and manifestations … and many other advantages Have we sparked your interest? We look forward to receiving your application file electronically! Application files from recruitment agencies will not be considered. jpidce57d46jm jit0731jm jiy26jm