Call Center Agent (m/w)

Service with heart and mind is your motto? You see every challenge as a new opportunity and face your customers with a large portion of empathy and calmness? Then pay attention! For our customer, a well-known media house in the Olten area, we are looking for you as an upright and humorous customer service pearl: Call Center Agent (m/w) 100% German and French. This is what awaits you: • New customer acquisition • Consulting and supporting customers across the entire product portfolio • Answering telephone and written inquiries • Providing information and processing complaints • Supporting customers in the digital product area (App, e-Magazine and e-Shop) • Recording and processing customer and order data • Subscription processing such as orders and changes as well as complaints Qualifications This is what you bring: • A completed education • Experience and strength in active acquisition sales of services • Very good French language skills / mother tongue and understanding of Swiss German • Skilled in common customer service center tools such as G Suite, SAP and Salesforce, etc. Your advantages: • Digitally advanced company • Home office possibility • Development opportunities within the company • Option for permanent employment • You can receive financial support from the temporary fund for your next further education. More at www.temptraining.ch I look forward to your application!