Administrative Employee Unemployment Insurance (m/f/d) 70% - 90%

What awaits you
in the Scan-Center

• Ensuring timely mail processing and a smooth scanning process
• Processing, scanning, coding and uploading documents as well as ensuring correct assignment and quality
• Assessment of incoming documents and dossiers as well as requesting missing documents
• Supporting employees with questions regarding the scanning process and collaborating with RAV, authorities and other agencies

in the Call-Center

• First point of contact for insured persons, employers and other external agencies
• Receiving and processing telephone inquiries as well as providing information
• Forwarding more complex concerns to the responsible agencies
• Taking over 1st-level support and ensuring rapid and competent processing of concerns

What you bring with you

• Completed commercial or equivalent vocational training
• Reliable, careful and independent way of working
• Resilience and ability to work in a team
• Very good German skills in speaking and writing as well as oral French skills
• Flexibility regarding working hours and employment level, especially during holiday absences
• Enjoyment of telephone contact as well as strong service orientation and good manners
• Flair for numbers and an interest in unemployment insurance
• Willingness for further training in social security law
• Willingness for assignments from Monday to Friday (block times 7 to 12 o'clock)
• Driver's license category B

What we offer you

• An important, meaningful, responsible and varied activity
• Attractive working conditions, strong social benefits, 40-hour week and 38 vacation and public holidays

For further information, Luigi Liotti, Head of Call and Scan Center, is happy to assist you at the following number: .

Curious?

Then send your complete application documents today via

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