Service Centre Agent 80-100%
- Employment type
- Full-time
- Location
- Lenzburg
- First posted
- 13 août 2026
- 80 - 100%
- Durée indéterminée
- Lenzburg
##
The bank of the future - while others are still talking about it, we are already there. Fintechs & digital solutions are already part of our daily lives and we want more. Are you a reliable person who wants to commit with competence to our bank? Then join our well-oiled team at the service centre and shape the future of HBL with us.
Your tasks ##
- Operational implementation and support of partner integrations including necessary controls
- Autonomous handling and processing of operational tasks
- Management and processing of various processing processes
- Coordination and structured handling of operational requests and questions at interfaces
- Optimization and development of existing processes
- Processing of CIF tickets in the areas of tax residence, AIA, FATCA and KYC
What you bring ##
- Completed commercial training in the banking sector or several years of professional experience in banking
- Several years of experience in banking operations and a deep understanding of operational banking processes
- Very good knowledge of German in speaking and writing, knowledge of English and/or French is an asset
- Technical affinity as well as pleasure in handling questions related to systems and processes
- Deep understanding of processes and interest in the optimization of existing procedures
- Autonomous, structured and reliable way of working as well as a solution-oriented attitude
- Confident presence at interfaces and willingness to take on responsibilities and to invest actively in new topics
Our offer ##
- Varied and future-oriented activity
- Innovative and dynamic environment
- Attractive employment conditions
- Simple culture of using "tu"
- Suitable for people in career change
You do not meet all the criteria? Let's find out together if it could still be a fit. We look forward to your application.
Your contact ##
Tauljanta Juseni, cheffe d'équipe service centre, Tél. +41 62 885 14 43
Mark Mirdita, partenaire RH, Tél. +41 62 885 13 60
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Posted 7 weeks ago