Customer Service Representative Temporary

• Zürich • Temporary • 100% • Customer Service/Call Center Tasks: • Processing and answering written and oral customer inquiries as well as complaints in customer service and in the online wine shop • Coordination and forwarding of concerns to the responsible internal or external departments • Providing general information on products and services in written and oral form • Recording of liability claim cases • Handling of correspondence as well as performing various administrative activities Requirements: • Completed commercial basic training • Professional experience in customer contact, ideally in a customer hotline • Very good German skills as well as good French skills, Italian skills an advantage • Proficient handling of Microsoft Office tools • Knowledge of the platform "Service Now" an advantage Have we aroused your interest? Then we look forward to your online application or simply contact us in an uncomplicated manner via telephone or e-mail.