Client Success Associate

• 27 juillet 2026 • 100% • Indefinite duration • english (Fluent), German (Fluent) • 8002 Zürich • Log in to see the salary estimate from jobup.ch Ready for a new challenge? Swibeco is the leading platform in Switzerland for employee benefits and tax-free benefits. We help companies of all sizes increase the purchasing power of their employees through flexible, digital, and tax-optimized solutions. From lunch, leisure, wellness, mobility,... to exclusive gifts, rewards and discounts, Swibeco brings all benefits together in one single central place, helping HR teams simplify administration while improving employee satisfaction and engagement. Our strength? A perfect understanding of local issues, a human approach, and technology designed to make a difference. To support our ambition, we are looking for a Client Success Associate to strengthen our team in Zurich. About the position As a Client Success Associate, you will report directly to the Client Success Manager and will play a key role in strengthening relationships with our clients while promoting Swibeco solutions. You will collaborate with internal and external stakeholders to ensure exceptional support and guidance to our clients. This position offers an excellent opportunity to gain practical experience in client success, sales, and business development. Your tasks will include: • Client Onboarding: Initiate contact and accompany new clients for a smooth transition, in close collaboration with the business development team. • Client Support & Engagement: Help clients understand the full range of Swibeco offerings, by providing relevant advice, training and continuous support. • Sales & Relationship Management: Foster strong relationships with HR managers and directors of major Swiss companies, by selling and implementing solutions that improve employee benefit programs. • Cross-functional Collaboration: Work closely with other teams to translate client needs into innovative solutions, ensuring their satisfaction and loyalty. • Client Feedback & Improvement: Collect and act on client feedback, continuously improving our services to ensure a loyal and engaged client base. Requirements ### Desired Profile • You hold a Bachelor's or Master's degree in business, economics, hospitality or a similar field with at least 2 years of experience. • You are fluent in English and German (Swiss German is a plus) and communicate effectively both orally and in writing. Any additional language skills (French and/or Italian) are also appreciated. • You have a strong sense of business and are comfortable in interactions with clients. • You possess excellent interpersonal skills and a good understanding of client needs. • You are dynamic, proactive and have strong organizational and time management skills, capable of working independently while contributing to the team's success. • You have a "can-do" attitude, learn quickly and have an entrepreneurial spirit. Benefits ### What we offer • CHF 4 440/year in meal, mobility and leisure allowances on your Swibeco card. • CHF 600/year in gifts for birthdays, work anniversaries and Christmas. • Permanent discounts for your daily savings on more than 400 leading brands. • A dynamic company where you can make a real difference. • Professional experience in a growing and stimulating environment. • A flexible work culture where results matter more than hours. • A true team spirit, we believe that together we are stronger and win as a team. • Company bonus plan and attractive contributions to the pension fund. • An excellent working environment in Zurich, just a few steps from the lake and public transport. If you match the profile and wish to join our team, we would be delighted to receive your application! We do not consider applications from employment agencies.