F&B Manager (m/f)

You are the head of the F&B department and, in cooperation with the F&B department management, you handle the planning and implementation You are responsible for 3 outlets (Restaurant Adlerstube, Restaurant Ambiance, Bar) including terrace areas with up to 280 seats You are the contact person and team leader for up to 25 employees You are responsible for the operational part of the entire F&B department (all outlets, but without the kitchen) You have a hands-on mentality with a strong service and guest orientation You are responsible for guest satisfaction and complaint management directly on-site You have an eye on our standards, control the quality and quantity of service and offerings, and implement them successfully You consciously support and promote the company goals and the operational goals of the F&B department You maintain personal and professional contact with suppliers You take on regular Manager-on-Duty shifts You are responsible for the staff deployment planning You lead the Shift Leaders of the individual outlets (service) You have an affinity for IT - control, monitoring, and evaluation of F&B POS systems, e.g., Gastronovi You create Purchase Orders (PO) and check, approve, and execute orders Calculation of menu calculations and pricing together with the Executive Chef, and you perform regular post-calculations You are responsible for TQM – quality management including HACCP, conduct corresponding audits, and train employees You know the operational key figures and are responsible, within the framework of your possibilities, for achieving them You have a completed training or studies in the field of hospitality/gastronomy (hotel management school), with experience in F&B management and at least 5 years of professional experience You are flexible, front-oriented, and strong in sales You have good specialist knowledge about food, wines, and spirits You are a host personality with heart and passion for the profession and appreciate a mixture of strategic tasks and contact with our regional and international guests You carry out leadership tasks with great responsibility. You supervise and train your team regularly and implement our leadership principles. You have a high awareness of quality and are service-oriented You speak good German and English, any further foreign language the better We require a few things that we fundamentally consider very important: friendliness, openness, accessibility, personal motivation, specialist knowledge, and joy in what you have professionally chosen - in short, Ambition & Fascination! A yearly position in a motivated team Dynamic working environment Freedom for ideas and creativity Scope for development (further training) electronic time recording Collaboration with the app Favur, specially developed for the hotel and gastronomy industry Support in searching for studio apartments and flats Staff restaurant directly in the hotel Cooperation with staff deals from Hotellerie Suisse Staff rate for overnight stays in all Sunstar Hotels from CHF 60.-/double room/night 30% discount in the restaurants for you and your family. 20% on retail items 50% discount on wellness treatments Commission for employees who have successfully passed the probationary period Two free overnight stays per business year (after successfully completed probationary period) Use of the in-house fitness, sauna, and pool area and discount on wellness treatments in the Sunstar Hotels Team events (e.g., joint BBQ) Interesting training and career opportunities within the largest Swiss holiday hotel group Brands for Employees platform (discounted offers)