Backoffice Manager 60-80 % (m/f/d)

To strengthen our team at the Winterthur location, we are looking for an engaged and service-oriented personality as a Backoffice Manager (m/f/d) starting immediately or by arrangement. Are you an organizational talent, enjoy working independently, and maintain an overview even with several parallel topics? Do you think ahead, recognize connections quickly, and at the same time value personal exchange and direct cooperation in a team? Then we look forward to getting to know you. What we are looking for you to do: You ensure that our customer orders are processed smoothly and reliably from order to delivery. At the same time, you support our Account Management in daily operations and are an important interface between customers, sales, partners, and internal specialist departments. What you will achieve with us: • You process and record customer orders reliably and accompany the entire ordering process until delivery. • You support our Account Management in daily operations – from offers and orders to contracts and opportunity management. • You are the contact person for our customers regarding questions about orders and invoices and find suitable solutions together with those involved in the event of discrepancies. • You coordinate cooperation with customers, partners, and internal specialist departments and ensure a smooth flow of information. • You create and send invoices and take over deputy duties in accounting if required. • You carefully maintain customer, order, license, and master data in our CRM and ERP systems, especially in SAP. • You take on administrative and organizational tasks, support customer events and marketing activities, and actively contribute to the improvement of our workflows and processes. What you bring with you: • A successfully completed commercial apprenticeship or a comparable qualification. • Ideally professional experience in order processing, back office, customer service, administration, or a comparable function. • Confident handling of Microsoft 365, especially Excel, Word, and Outlook, as well as ideally experience with SAP, ERP, and/or CRM systems. • An independent, structured, and careful way of working, initiative, and a good sense of priorities. • Organizational talent and the ability to recognize connections quickly and maintain an overview even with several parallel topics. • Strong service and customer orientation, communication skills, and a professional appearance. • Team spirit, reliability, and a sense of responsibility, as well as enjoyment of working in a dynamic IT environment. • Very good German skills in speaking and writing; good English skills are an advantage. Our offer: • An attractive workplace at our location in Winterthur with personal exchange and close cooperation in the team. • Depending on operational possibilities, flexibility for individual home office days. • A collegial working environment with flat hierarchies, short decision-making paths, and an open corporate culture. • Varied and responsible tasks with room for initiative and own ideas. • A modern, dynamic IT environment with current technologies, solutions, and trends. • Diverse personal and professional development opportunities as well as support for training and further education and relevant certifications. • Attractive employment conditions, 40 h week, 6 weeks vacation. • Regular professional and personal exchange with colleagues within the TIMETOACT GROUP. • A successful and established company environment with a strong market positioning and sustainable growth. We look forward to getting to know you!