Customer Service Representative (a) 80-100%

Do you enjoy interacting regularly with customers and like to show your commitment in a collegial environment? Then Marcel is looking forward to getting to know you and perhaps being able to welcome you soon as a Customer Service Representative (a) in her 16-member team. What awaits you <br /> • Providing telephone and written information on general insurance questions, benefit topics, products and services • Checking and processing changes as well as collaborating with internal and external bodies such as general agencies or accounts receivable management • Timely processing of tasks according to defined standards in the required quality and quantity • Personal advice and support for customers at the sales branch in the Zurich and Luzern area (on-site) <br /> What you bring <br /> • Completed commercial vocational training or comparable further training with a commercial background • Further training as an insurance intermediary VBV desirable or willingness to complete this • Initial practical professional experience, preferably in a call center or in the customer service of an insurance company • Enjoyment of daily telephone customer contact, a flair for sales conversations and proactive scheduling for the field service • Fluent German and English in speaking and writing are mandatory, any further national language is an advantage <br /> Do you have questions about the application process? Josephine Jakubowsky 058 340 64 19 (tel:058 340 64 19) LinkedIn (https://www.linkedin.com/in/josephine-jakubowsky-949259251/) Job-ID: 34382 Excellent employer In the areas of health promotion, recruiting quality as well as compatibility of work and private life, Helsana is repeatedly awarded.