Sales Consultant

Sales Consultant (M/F) Salons Patek Genève Sales Consultant (M/F) Mission As part of this function, you will be responsible for welcoming and following our clients with impeccable care in order to identify their expectations. To propose to them the most appropriate timepieces and jewelry items. You will be the guarantor of the philosophy, culture, and values that Patek wishes to transmit. Responsibilities Welcome, inform, and advise clients in order to best satisfy their requests and to enable the loyalty of our clientele. Identify client expectations and strive to redirect the client to other available references with tact and diplomacy. Accompany the client from the beginning to the end of the visit in our Salons. Ensure the well-being of the client, make sure they feel welcome throughout their visit and that they can benefit from a customer experience that meets their expectations. Provide precise technical and/or historical explanations to clients on grand complications. Propose the most appropriate timepieces or jewelry items. Maintain a privileged relationship with certain clients, provide high-level technical explanations, and share the historical knowledge of our products. Meet the expectations of the company, provide excellent customer service, and show the importance that Patek places on its products and its clientele. Follow the evolution of products from competing brands and stay informed about watchmaking activity in general through the magazines made available. Guarantee a professional image of oneself and of the Salons. Show the client that Patek sellers keep their promises and that the brand's interest is not limited to the immediate sale of the product but aims for the perfect match between full customer satisfaction and the satisfaction of having served them perfectly. Ensure the organization, preparation, and execution of all tasks concerning the sale of watches and jewelry. Promote the sharing of information and ideas on marketing and products with one's hierarchy and colleagues in order to continuously improve the skills of the entire team. Ensure the follow-up of sales, the establishment of all documents (invoices, certificates of origin, etc.) including the collection of money and actions in case of theft in perfect sharing of information. Profile sought CFC as a Commercial Employee (or equivalent). Confirmed experience in the advice and sale of prestige watchmaking products. Excellent watchmaking culture. Sense of welcome and service. Mastery of sales techniques. Very good general culture. Excellent knowledge of the history and products of PPSA. Mastery of French and business and technical English (oral and written), any other additional languages are an asset. Excellent interpersonal skills, excellent presentation and interpersonal skills. Team spirit, dynamic, discretion and resistance to stress. Job reference 3682 jpid3c6b7e0jm jit0731jm jiy26jm