Customer Center Advisor

Customer Center Advisor With us, you can bring joy to people by helping them in a personal and unexpectedly friendly manner. We are looking for you: A personality who independently finds creative solutions for our customers so that we increasingly become a partner bank for them. Come further. What you move You look after and advise our private customers regarding our product and service range with the support of a modern knowledge database You manage the 1st level incoming channels (telephone, if suitable also e-mail and SecureMail) You are responsible for providing information and assistance in 1st level support e-banking You continuously participate in updated product, system, CRM and soft skill training You generate leads or sales opportunities by scheduling refined appointments for our customer advisors What you bring Education: Completed basic or further education Field of study: Commercial basic training is an advantage Professional experience: 1 - 2 years of commercial experience as well as experience in direct customer contact is an advantage Enjoyment of telephone customer contact Interest in banking products and services and corresponding willingness to learn Thanks to our comprehensive training concept, you will be actively and competently accompanied in your new task, which is why a workload of 100% is required in the first month of employment Networked thinking, flexibility and teamwork are among your strengths German (C1) French (ADVANTAGEOUS) Italian (ADVANTAGEOUS) What we offer you Flexible place of work / Home Office: Individual possibilities for home office Migros Bank: Accounts, mortgages and financial services with preferential conditions Employee offers: Annual generous well-being credit Individual further education: Attractive contributions for external further education You-culture: Lived team spirit with transparent communication Only online applications via the application portal will be considered. Recruitment process Pre-selection of applications Delayed video interview Interview with HR & specialist department Get to know the team Offer & contract issuance (Digital) Contact Frau Klauser HR Business Partner No suitable positions? Set up a search subscription to receive suitable job offers conveniently via e-mail. Create job subscription jpidb23c251jm jit0731jm jiy26jm