Customer Service Employee

• Zürich • Temporary • 80-100% • Customer Service/Call Center This position is temporary for at least 6 months with the option of permanent employment Shifts 06:45 - 19:00 in the day team Mon-Fri. Tasks • Independent answering and processing of private customer calls • Compliance with the quantity and quality goals specified by the group leader • Ensuring cooperation with other groups of the Contact Center and other departments • Responsible handling of sensitive information and data, in particular compliance with banking secrecy and the Clear Desk Policy • First time right: Reduction of multiple calls through active listening and professional customer advice Requirements • Customer- and service-oriented personality • Proficient German skills and good French skills (at least B2) or German skills and good Italian skills (at least B2) • Initial professional experience • Team player, efficient way of working, cheerful and friendly person Have we aroused your interest? Then we look forward to your online application or simply contact us easily and without complication via telephone or e-mail.