Assistant Quality and Process Management

Assistant Quality and Process Management
Belonging, purposefulness and competence
With a well-coordinated team, we accompany patients through highs and lows and help them find their way back to life or work after an accident or illness.
Assistant Quality and Process Management
Our cooperation in the team is based on goodwill, trust, commitment and service orientation. If these values are also important to you and you would like to commit to further developing the Suva-Kliniken as well as their quality and processes, then we look forward to receiving your application.
Tasks
Administration:
Document maintenance and control
Management and documentation of cross-clinic improvement and corrective measures
Organization of satisfaction measurements (patients, referrers) as well as internal and external audits
Support with risk controls within the framework of ERM
Conducting and evaluation of statistics
Participation in the project for the transformation into the integrated management system (IMS) of the Suva-Kliniken at both locations – e.g.:
Development of an application for the documentation of the IMS
Process modeling and migration of documents
Training of employees
Assistance in the development and implementation of quality concepts and quality improvement measures with the specialist departments (e.g., regarding the quality contract according to KVG 58a)
Assistance in the implementation and controlling of internal and external quality specifications/standards (e.g., ANQ, Hplus)
Participation in projects (e.g., Lean Management, Records Management)
Profile
Commercial basic training and/or healthcare profession
Courses such as Quality Manager in Healthcare, Quality and Process Manager or similar
Experience in quality management, ideally in healthcare
Experience in project, Lean and Records Management is an advantage
Networked thinking and acting combined with the ability to work with people from different professional groups / stakeholders
Ability to communicate in a manner appropriate to the level and addressee as well as service-oriented in spoken and written form
Very good knowledge in the application of MS Office products and applications for integrated management systems
Mandatory: German language skills at native speaker level as well as very good French skills (min. C1-C2) as well as willingness to travel (Sion, Bern)
Benefits - good work requires good conditions
50% discount on health insurance premiums
Attractive pension benefits
Compatibility of work and family: Own daycare center, financial support for external childcare
Fridays on birthdays as well as on individual out-of-canton holidays
Extensive internal training offers as well as participation in external training
Free use of the training and leisure center
Modern infrastructure in a scenic environment near Zürich
Contact
Ruprecht
Team Leader Quality, Process and Risk Management Suva-Kliniken
Tel.
Jenzer
Deputy Head of Human Resources
Tel. jpidc7d1d36jm jit0832jm jiy26jm