Product Owner CRM Vertrieb (w/m/d) - Part-time or Full-time

Setting new standards together and shaping the future - for us, this means more than just working through tasks. Here, you work with people who take responsibility, have high standards, and have the courage to forge new paths. With us, you will find an environment in which trust and performance go hand in hand and your ideas, your initiative, and your contribution count. This gives you the opportunity to truly make a difference for our customers, your team, and your personal development.

What you achieve ##

• You work in an agile team and drive the expansion of our central CRM solution (Salesforce) for the sales network (field service, outbound, and direct sales) of Helvetia
• You identify, structure, and prioritize requirements from customers as well as internal stakeholders from sales and IT, define the product backlog based on this, and develop the corresponding user stories, epics, and concepts
• As Product Owner, you form the interface to the product management team, to our sales organization, and to other product teams (e.g., quotation paths)
• You manage the further development of the CRM platform along the sales processes and the CRM target vision, ensuring the quality of implementation and promoting the anchoring of the transformation in the organization
• You find the sweet spot between customer wishes, internal interests, technical feasibility, and innovation
• Through sparring and coaching with other team colleagues in an interdisciplinary team, you promote internal knowledge building
• You work collaboratively and across teams

What you bring ##

• Degree or higher education in business administration, business informatics, or informatics
• Several years of experience as a Product Owner in the CRM area or from other applications is mandatory
• Many years of professional experience in business engineering or business analysis / requirements engineering in an agile environment
• Knowledge of the financial industry (especially in sales processes) as well as with modern web applications is an advantage
• You communicate convincingly, show initiative, are solution-oriented, and have an independent and structured way of working
• Change processes and learning new skills motivate you and give you joy
• You speak fluent German and have good English skills, French skills are an advantage