Internal Sales Administrator

The company is an internationally established player in the automotive supplier industry with decades of presence in Switzerland. From the Swiss headquarters, the organization manages a dense, nationwide sales and service network for commercial and private customers. • Customer Service: Telephone and written advice to existing and new customers (German/French) • Order Processing: Independent management of the entire order cycle including invoicing • Coordination: Fulfillment of the interface function to logistics, sales and field personnel • Problem Solving: Constructive handling of complaints and delivery delays • System Maintenance: Ongoing updating of master data as well as completion of everyday office tasks • Process Management: Active contribution of ideas for the optimization of existing workflows Qualifications • Professional Basis: Commercial training/experience, ideally in the automotive environment or customer service • Languages: Strong communication skills in German and French • IT Skills: Proficient in MS Office; ERP knowledge (e.g. Navision) is a plus • Way of Working: Reliable, structured and quality-conscious • Personality: Motivated, team-oriented personality with enjoyment in telephone customer support