Customer Service and Backoffice 80-100 %

Customer Service and Backoffice 80-100 %

Are you an organizational talent and love ensuring smooth operations behind the scenes? Do you work super-precisely, detail-oriented, and structured, while simultaneously having great joy in being in contact with our community - our customers and partners? Do you like to think ahead and want to use your skills for a meaningful project that empowers the next generation of girls? Then become part of KALEIO!

KALEIO is a non-profit organization based in Basel. We accompany, promote, and strengthen girls so that they grow up without making themselves small. Since 2020, we have been successfully implementing this with the printed, cliché-free magazine KALEIO as well as other publications and initiatives. To support our team, we are looking for an employee in the field of Customer Service and Backoffice as of 1 February 2027.

Your area of impact

Customer service: You look after our customers warmly and reliably and, together with our subscription service, take care of all matters regarding subscriptions.

Orders and sales: You ensure that orders from our online shop as well as from bookstores and business customers are processed smoothly.

Shipping and logistics: You coordinate magazine shipping and logistics with our external partners and keep an eye on our stock levels.

Database maintenance: Maintenance and updating of our databases as well as preparation of contact and address data for mailings and shipments.

Backoffice and team support: You hold the threads together in everyday office life, take care of correspondence and administration, and relieve the team where necessary.

What you bring with you

Independence and motivation: You have a solution-oriented hands-on mentality and work independently. You love being in contact with people and enjoy wearing different hats.

Competencies: Structured, reliable, and organized way of working as well as a good flair for numbers and invoices.

IT knowledge: You bring an ease in handling digital tools and learn new systems easily.

Language: Excellent German skills (native language or at least C1).

We offer

A meaningful and versatile role in a visionary, independent Swiss organization.

A multilingual team environment characterized by collegiality, respect, and mutual support.

An attractive workplace in our office in the Gemeindehaus Oekolampad in Basel.

A permanent employment contract after successful probationary period.

Interested?

We look forward to receiving your complete application documents by 12.10.2026 at info@kaleiomag.ch.

Initial interviews will take place on 19 and 20 October.
If you have any questions, we are happy to assist via email, info@kaleiomag.ch or by telephone +41 78 306 99 82.

Basel

Permanent position

Published on 22.09.2026