Hotel Receptionists at 100%

Market leader in the 4 and 3 star segment in Geneva Market leader in the 4 and 3 star segment in Geneva, the Manotel group operates six hotels totaling 610 rooms. The establishments Royal, N'vY, Auteuil, Kipling, Jade and Edelweiss each cultivate a unique universe, which distinguishes them from one another while defending common values. We are looking for several for our hotels: Hotel Receptionists at 100% Missions: Ensure the arrival and departure of our clientele Ensure the processing of reservations Ensure the processing of customer complaints Practice upselling Manage telephone calls, mail and messages Ensure collections Perform reservations during the closing hours of the reservations department Manage customer complaints and ensure "customer satisfaction" during the stay Promote hotel services and build customer loyalty Profile: Hotel training Recent experience (minimum 1 year) as a Hotel Receptionist (3, 4 or 5 stars) Excellent command of French and English \\- 3rd language an asset Good knowledge of the Opera software Team spirit Flexible and available Communication skills and interpersonal skills Confirmed customer relations Excellent presentation Punctual We offer you a stimulating position and the possibility to actively contribute to the success of the establishment. An innovative group recognized for its know-how, a team of dynamic professionals is ready to welcome you with enthusiasm. For all information concerning our group, we invite you to consult our website: The Human Resources office will be happy to answer your questions at In order to respect our environmental commitments, we invite you to send your complete application only by e\\-mail to the address: \Write an email\ (< \>) jpid69f4c82jm jpit0729jm jpiy26jm