Head of Department Technical Communication 100% (m/f/d) Job Details | Endress+Hauser
Endress+Hauser
- Employment type
- Full-time
- Location
- Reinach
- First posted
At Endress+Hauser, progress happens through collaboration. As a leading global provider of measuring instruments, our approximately 18,000 employees shape the future in the field of process automation. Whether in the innovation and implementation of new technologies within a team, in collaboration on the development of new devices, or in strengthening important relationships with various global industries: Our work is based on building trusting relationships that help everyone to be successful. As a family-run company, we look beyond short-term goals and work to create a future-oriented vision for our employees, our customers, and the world in general.
We are looking for a\* Head of Department Technical Communication to strategically further develop our Technical Communication area and actively shape the transformation towards modern, scalable content and information management.
What is this position about?
Do you want to actively shape the future of Technical Documentation in a globally operating company? Does the idea of transitioning classic Technical Writing into a scalable, digital content ecosystem appeal to you? Do you enjoy working at the interface between technology, organization, and digitalization?
Then this role offers you the opportunity to strategically align a central area, further develop a heterogeneous team, and decisively drive the transformation towards integrated content management.
Which tasks will you undertake?
You will:
• lead, further develop, and position the Technical Communication department with approximately 15 employees as a central competence center within the company.
• shape the transformation from classic Technical Documentation towards a modular, scalable content and information management.
• be responsible for the introduction and further development of modern content management systems as well as associated processes and roles.
• ensure consistent, high-quality, and regulatorily compliant product information across products, variants, languages, and channels.
• actively manage and further develop cooperation with Product Management, Engineering, Service, Regulatory, and IT.
• specifically utilize digitalization, data, and AI to sustainably increase efficiency and scalability in content and information management.
What do we expect from you?
You:
• possess a degree in engineering, natural sciences, communication, computer science, or business administration with a connection to digitalization or a comparable qualification.
• bring several years of experience in the field of Technical Communication, Content Management, or Product Information as well as leadership experience.
• possess sound knowledge in structured documentation (e.g., XML-based standards such as DITA), content lifecycle, as well as content management systems and publishing processes.
• have experience in an industrial environment as well as in the further development of organizations, processes, and system landscapes.
• lead as an integrative, reflective personality, build trust, and steer change processes securely and effectively.
• think in networks, act pragmatically, and convince through communication strength as well as through confident interaction with international stakeholders.
What can you expect from us?
• We are a family business with great commitment and a sustainable vision.
• You will take on a key role with high strategic impact in a global environment.
• We offer diverse opportunities to actively help shape the digital transformation.
• We promote lifelong learning through training, knowledge transfer, and e-learning.
• We support flexible working models and a healthy work-life balance.
• You will work in an international network with exciting interfaces and development opportunities.
How do you apply?
To apply, we ask you to upload your documents to our career page. Unfortunately, applications sent to us via e-mail cannot be considered due to data protection reasons.
*Agencies, personnel service providers, or similar companies are asked to refrain from unsolicited submission of profiles and inquiries. We are currently not working with external service providers for this position. All unsolicited applications will be deleted without further review.*
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