Internal Sales Representative m/f/d 80-100%

For our client, we are looking for a technically proficient personality as Internal Sales Representative m/f/d 80-100%

Tasks

• Ensuring professional deployment and resource planning for the technical customer service
• Active participation in digitalization projects and optimization of existing service processes
• Responsibility for data maintenance within the service and ERP systems, including contract and asset data
• Administrative and organizational support of the service team in daily business
• Creation and follow-up of offers for service assignments, retrofit projects, and spare parts solutions
• Independent processing of customer inquiries in the spare parts area, including technical clarification and appointment management
• Promotion of cross-departmental cooperation between technology, service, sales, and IT
• Coordination of all relevant activities regarding maintenance, repair assignments, and commissioning to ensure high customer satisfaction.

Profile

• You have a basic technical education and have ideally further trained in the areas of business informatics, process management, or digital transformation
• You have already gained professional experience in technical customer service, service support, or in a comparable function, preferably in an industrial or technically oriented environment. Your confident handling of ERP and service management solutions as well as a good understanding of the associated business processes distinguishes you
• You think in a process-oriented manner, recognize optimization potential, and enjoy critically analyzing and sustainably developing existing structures
• You see changes as an opportunity and convince through your openness to new technologies and innovative ways of working. In doing so, you succeed in winning others over for improvements and new solution approaches
• Your way of working is characterized by initiative, organizational talent, and a high focus on solutions. Even with complex issues, you maintain an overview and act in a goal-oriented manner

Benefits

• Permanent employment with contemporary working conditions
• Collegial and appreciative working environment
• Structured introduction and support in the field of responsibility
• Opportunity for professional further training

Contact information

If you have any further questions about this job offer (reference: JN -072026-1133191), please contact Özen Bozkurt at 0582333400 or oezen.bozkurt@adecco.ch.

About us

Adecco is the market leader for personnel solutions in Switzerland and worldwide. Every day, our teams in our around 50 locations throughout Switzerland ensure the best match between candidates and customers in different professional fields and industries. Adecco Switzerland is a company of the Adecco Group, the world's leading company for talent advisory and solutions. We believe in making everyone fit for the future and employ over 3.5 million people every day. We recruit, develop, and train talents in 60 countries, and enable organizations to help shape the future of work. As a Fortune Global 500 company, we lead by example and create shared values that boost the economy and contribute to a better society. The Adecco Group is headquartered in Zurich, Switzerland (ISIN: CH0012138605) and is listed on the SIX Swiss Exchange (ADEN).