Jobcenter Manager (m/f/d)

What you can set in motion. • As Jobcenter Manager, you assume overall responsibility for supporting employees after a job loss, from prevention to the end of professional reorientation, including hierarchical and disciplinary management at the Jobcenter, in close collaboration with the advisors. • As product and process manager, you lead professional reorientation on a technical level, ensure good coordination with the advisors, equal treatment of employees, and sustainable support during the job search until a solution is found. • You conduct interviews and make demanding decisions regarding personnel in a respectful and professional manner, including critical feedback as well as the management of complex situations pertaining to labor law, which may go up to contract termination. • In collaboration with the line, you coordinate internal temporary assignments, conduct situation interviews, and ensure that employees are assigned in a relevant manner and integrated into CFF during the job search. • Through active networking with HR stakeholders, managers, and senior executives, you raise awareness of the effects of reorganizations on employees affected by job loss, thereby strengthening the end-to-end vision, from strategic thinking to concrete support. • For the financial and operational steering of the Jobcenter, you easily use indicators, analyses, and controlling instruments, derive measures from them, and develop offers, processes, and management instruments in an effective and innovative way, thus ensuring the strategic development of the Jobcenter. What you bring. • As an integrative, stress-resistant leadership personality capable of managing conflict, you have experience in leading employees or teams in contexts of change and demanding leadership, and you know how to set personal and professional boundaries. • Thanks to your sense of communication, your presence, and your awareness of impact, you intervene with confidence even in difficult situations, rally different stakeholders to your projects, and build lasting relationships. • Your open personality and networking skills allow you to collaborate in a targeted and win-win manner with various interest groups. • You have experience in using indicators, analyses, and controlling instruments, as well as in defining measurable objectives, developing targeted concepts, and making decisions based on qualitative and quantitative data. • You hold a master's degree in business administration, psychology, work/social sciences, or a comparable field. You also have experience in project management, consulting, and coaching, as well as knowledge of professional integration, reorientation, reintegration, job loss, collective labor agreement (CCT), and regional employment offices (ORP). • For this position, excellent written and oral skills in German (C2) are required. Knowledge of other national languages is an asset.