1st Level IT Supporter:in 100% [Ref:2426]

1st Level IT Supporter:in (a) 100% \[Ref:2426\] Freestar\-Informatik AG has been successfully active on the market since 1998. Through constant growth and expansion of core competencies, Freestar\-Informatik AG offers its clientele a versatile IT service and consulting portfolio. We are continuously looking for IT specialists and managers for our clientele. In doing so, we place the highest value on ensuring that applicants, clientele, and jobs fit together optimally. To support our well-known clientele in the Bern area, we are continuously looking for motivated, committed, and linguistically proficient personalities as 1st Level IT Supporter:in (a) 100% \[Ref:2426\] Your tasks Processing and resolving IT support requests in first-level support Analyzing, prioritizing, and coordinating support tickets Managing user accounts and access permissions Installing and configuring hardware and software Supporting IT operations as well as maintaining technical documentation Your profile Completed training in the IT field or several years of professional experience in IT support or service desk Knowledge in processing support tickets as well as IT service management processes High customer and service orientation as well as strong communication skills Independent, service-oriented, and reliable way of working Very good German skills (level at least C1) as well as French or Italian at level B2 mandatory Your chance Intensive six-week induction with comprehensive IT specialist training Attractive home office possibility Generalabonnement (GA) Details about this position Start of position immediately or by arrangement Work location Bern area Permanent employment relationship Full-time position 80\-100% jpidcde2441jm jit0731jm jiy26jm