Junior ICT System Specialist (m/f) 80-100%

Today 9240 Uzwil IT System Engineering • Permanent employment Office Salary band 75'000 - 90'000 CHF 01 Future employer ## Our customer combines tradition and innovation in a remarkable way. For many generations, it has been led by a committed management that continuously challenges the market with products and services. With an impressive company history of almost 80 years, they have proven that they can hold their own day after day. 02 Your task ## • Coordination, receipt and resolution of various IT requests (1st Level Support) • Consulting and support for our users and arranging any necessary workarounds • Forwarding fault reports to external 2nd Level Support and maintenance of fault statistics • Recognition of regularly occurring incidents and derivation of change suggestions • Processing of authorization and procurement management requests • Implementation of the specified IT strategy • Evaluation of new and alternative software solutions • Participation in various IT projects e.g. testing and introduction as well as documentation and creation of user manuals 03 Benefits ## • Participation in external continuing education • Bistro or canteen • Guaranteed hybrid or home office work • Career and advancement opportunities • At least 5 weeks vacation • Modern workplace • Regular team-building measures and company events • Responsible activities 04 Your profile ## • Successfully completed vocational training as an IT specialist or experience in the field of IT support • Proficient handling of IT systems and deep technical understanding • Experience in authorization management • Experience in telephone customer support or in technical application support • ITIL Foundation certification is an advantage • Independent as well as goal- and solution-oriented way of working • High sense of responsibility and trustworthiness in dealing with sensitive data and information • Service orientation, resilience as well as high performance and willingness to learn • German as a native language and good oral knowledge of French is an advantage 05 Things to know ## • You live your passion every day for a challenging and at the same time fascinating task - always committed to high quality, unique style and exclusive value • You are part of a motivated team that strives for common success with commitment and pride • You experience appreciation and recognition from customers, colleagues and supervisors and also benefit from attractive social benefits and fringe benefits