Sales Assistant Inside Sales with Customer Responsibility 100 %

Introduction

Arnold Magnetic Technologies AG is one of the world's leading manufacturers of permanent magnets and magnet systems for the aerospace, semiconductor, motorsport, oil/gas, chemical industries and other sectors. At our location in Lupfig, we develop, produce and distribute sophisticated solutions with highest precision. To strengthen our team, we are looking for a committed Sales Assistant Inside Sales with Customer Responsibility (100 %).

Tasks

• Independent order processing in the ERP system (SyteLine), including checking of prices, specifications and changes
• Creation and follow-up of customer offers in CRM as well as ensuring correct prices and timely processing
• Obtaining and coordinating price and technical information with Purchasing and Engineering
• Monitoring and controlling delivery dates in cooperation with Production Planning and Operations
• Independent management of a defined customer portfolio and responsibility for the operative customer relationship as a central contact person
• Creating evaluations of offers, in particular success rates, won/lost orders and customer developments
• Identification and implementation of improvements in customer service
• Processing of returns and complaint cases (RMA) as well as creation of credit notes
• Support in compliance with export regulations and the processing of international orders
• Maintenance and updating of customer master data, prices and forecasts in CRM and ERP systems

Qualifications

• Completed commercial basic training or technical basic training with commercial further training
• Further training in sales or business administration is an advantage
• Several years of professional experience in inside sales or account management, ideally in an industrial environment or in a production company
• Very good knowledge of MS-Office as well as experience with CRM and ERP systems
• Fluent German and English skills in spoken and written; French skills are an advantage
• Experience in export business and with international orders is an advantage
• Structured, reliable and accurate way of working with high personal responsibility

Benefits

• A varied and responsible activity in an international environment
• A motivated and collegial team
• Attractive employment conditions and social benefits
• Collective employment agreement of the mechanical, electrical and metal industry
• Flexible working hours (annual working hours)
• A workplace in an innovative and future-oriented company

How to apply

If you feel addressed and want to become part of our team, we look forward to your application. Please use our online application tool on our website to submit your documents.

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