Director of Operations (COO)

Our partner, a family-owned SME based in Lausanne, specializing in the luxury watchmaking sector (furniture, POS, and related trades), is looking for its future Director of Operations.

Your mission

Your mission is to ensure the smooth operational functioning of the company, to optimize its processes, and to guarantee the quality, regulatory compliance, traceability, and performance of all activities.

As a member of the Executive Committee, you will play a key role in the structuring and steering of the organization, ensuring consistency between operational requirements, logistical imperatives, and the company's quality standards.

Your responsibilities

In this context, you will notably be required to:

Organization and structuring

• Design, structure, and optimize the internal organization and operational processes
• Define and implement procedures and frameworks guaranteeing the efficiency and consistency of operations
• Lead transformation and continuous improvement projects
• Lead the evolution of the ERP and business tools in collaboration with users

Logistics

• Supervise and optimize logistical flows, stocks, and storage activities

Document management and compliance

• Guarantee the documentary compliance of products
• Supervise the management of item data sheets
• Supervise regulatory certificates (EURD, PFAS, etc.)
• Guarantee compliance with documentary requirements

Quality, standards and certifications

• Lead current and future ISO certifications
• Guarantee compliance with applicable frameworks
• Organize internal and external audits
• Contribute to the deployment of the company's CSR commitments

Financial and analytical management

• Supervise cost accounting and guarantee the reliability of cost data
• Design and manage operational and financial dashboards
• Perform performance analyses and formulate optimization recommendations
• Contribute to budget preparation and the monitoring of financial indicators

Management and leadership

• Supervise and lead the administrative team
• Actively participate in strategic decisions as a member of the Executive Committee
• Ensure transversality and the coordination of cross-functional projects involving several departments of the company

Your profile

• Higher education in management, operations management, logistics, industrial engineering or equivalent
• Proven experience in a management or operational responsibility function
• Solid expertise in logistics and supply chain management
• Mastery of material data sheets, bills of materials, and production management tools (ERP, etc.)
• Good understanding of financial issues: cost accounting, management control, reporting
• Knowledge of quality standards and experience in managing certifications
• Assertive leadership and ability to unite multidisciplinary teams
• Rigor, organizational skills, and ability to structure complex processes
• Analytical mindset, results-oriented, and continuous improvement focused
• Excellent interpersonal skills and ability to work in a transversal mode
• Experience in the implementation or management of an ERP
• Experience in documentary or regulatory management
• Knowledge of ISO 9001 standards (14001 is an asset)
• Sensitivity to CSR issues
• Excellent oral and written mastery of French
• Good oral and written mastery of English

j4id10448214jm j4it1043jm j4iy26jm