Sales Manager

Your main tasks

• Active acquisition of new and corporate customers
• Support and further development of existing customer relationships
• Sale of hotel rooms, group stays, events and other hotel services
• Creation and follow-up of offers and contracts
• Conducting sales meetings, customer visits and hotel inspections
• Development and implementation of sales promotions
• Observation of the market as well as analysis of competitors and current trends
• Maintenance of customer data and documentation of all sales activities in the CRM system
• Close cooperation with the management, reservation, front office and other departments
• Participation in budget planning as well as regular creation of sales reports and turnover forecasts
• Representation of the hotel at trade fairs, customer events and networking events
• Processing and maintenance of the market segments Corporate, Leisure, Groups and MI

Your profile

• Completed training in hospitality, tourism or the commercial sector
• Professional experience in hotel sales or in a comparable sales position
• Good knowledge of the regional and national hotel market
• Strong sales, communication and negotiation skills
• Professional, well-groomed and confident appearance
• Independent, structured and result-oriented way of working
• Enjoyment of personal customer contact and building long-term business relationships
• Very good German and English skills in speaking and writing; other languages, especially French, are an advantage
• Good user knowledge in MS Office; experience with hotel, reservation or CRM systems is an advantage
• Willingness for customer visits as well as occasional participation in evening and weekend events
• Personal competencies
• Host mentality and high service orientation
• Initiative and sense of responsibility
• Persuasiveness and closing strength
• Teamwork skills and cross-departmental thinking
• Flexibility and resilience
• Confident sense for customer needs and business opportunities
• We offer
• A varied and responsible position in a renowned 4-star hotel
• Much scope for design and independent work
• A professional and collegial working environment
• Contemporary employment conditions
• Opportunities for professional and personal development