ICT System Specialist Modern Workplace & Copilot

ICT System Specialist Modern Workplace & Copilot What awaits you Administration and operation of client management systems (e.g., Intune, Endpoint Manager, SCCM) • Ensuring stable, secure, and performant client operations Analysis and resolution of faults within the scope of user support Collaboration in incident, change, and problem management Close cooperation with other IT specialist departments (server, network, etc.) Copilot Community & Enablement Support and further development of the internal Copilot community Supporting employees in the use of Microsoft Copilot in daily work Organization and implementation of community formats (e.g., exchange rounds, best practices, Q&A sessions) Creation and maintenance of documentation as well as use cases Interface between specialist departments and IT in the area of Copilot Ensuring stable operation as well as participation in the on-call/standby service What you bring professionally Completed training in informatics (EFZ or HF) Several years of experience in client management and operation of workplace systems Very good knowledge of Windows 11 as well as in the Microsoft 365 environment Experience with modern client management solutions (Intune / SCCM an advantage) Interest in new technologies, especially in the field of Microsoft Copilot and AI Experience in the field of IT support as well as in incident, problem, and change management What defines you personally Independent, structured, and service-oriented way of working Enjoyment of exchange with users and the transmission of knowledge Very good German skills in speaking and writing, English skills an advantage \-\> Job start as of 1.12.2026 or 1.1.2027 Your contact Jsabella Head of Human Resources jid5c023acjm jit0623jm jiy26jm