Team Leader Backoffice

Team Leader Backoffice (m/w) Die Ärztekasse Genossenschaft is one of the leading companies in practice administration. It supports doctors, hospital doctors, group practices, and healthcare providers (physiotherapists, osteopaths, psychologists, etc.) with IT industry solutions and comprehensive service packages. Die Ärztekasse Genossenschaft creates over 10 Millionen Rechnungen per year on behalf of its customers. The Backoffice processes all inquiries from patients, health insurance companies, customers, authorities, and other institutions that arrive after invoicing. To complement our Backoffice team in Bern, we are looking for you as Team Leader Backoffice (m/w) Pensum: 100% Start: immediately or by agreement Duration: unlimited Workplace: Gümligen Main tasks In this function, you are responsible for the personnel, organizational, and technical management of the Backoffice team in the Bern agency, which consists of six employees. This includes, among other things, the following tasks: Organization of the team to ensure smooth processes Ensuring flawless information and communication within the team, the agency, and with other departments Active team and employee development as well as promotion of a learning culture Contribution to regional process harmonization You support the team in operational tasks such as: Processing of verbal and written customer inquiries regarding debtor management Assistance and consulting for customers with questions about the invoicing process Processing of electronic invoice rejections from insurance companies and their follow-up Manual payment booking and processing of incorrect payments and refunds Requirements Completed vocational training in the commercial sector or as a medical practice assistant with further training in the field of management Several years of experience in a leadership position IT-affine personality with very good MS-Office skills Experience in the administration of medical practices or in the health insurance industry is an advantage Winning and enthusiastic personality with pronounced communication skills Rapid comprehension and networked thinking Structured way of working as well as planning and organizational skills Solution- and service-oriented action Stress tolerance and high assertiveness Integrity and reliability Very good German and very good Swiss German skills What we offer 40 hours a week at 100% Bright and modern office space Very good public transport connections 5 weeks of vacation, from the 50th year of age 6 weeks Private accident insurance Further information We offer you an exciting and challenging job in a sympathetic and competent environment. We look forward to your application by E-Mail! jpida21e748jm jit0728jm jiy26jm