Office and applications assistant

Job description ## The projects, operations and data warehouse sector plays a fundamental role within the Direction générale de la fiscalité by facilitating the implementation of IT tools. Composed of about thirty dedicated employees, the team actively contributes to optimizing internal processes and improving the efficiency of our service to the population.  In close collaboration with the State's IT service, the role of the projects sector extends from the collection of business needs to their specifications, from support to development teams to testing. The projects sector also coordinates all the operation of information systems and the implementation of reporting tools. By joining the projects, operations and data warehouse sector as an office and applications assistant, you will join the Planning and Operations domain. You will ensure assistance and support to users on office tools and become an actor in the management of access to applications. You will support the domain manager in quality control activities (completeness and compliance) of tax letters produced daily at the Vaud State publishing center, and contribute to the evolution of templates. Responsibilities ## • Provide support and advice to users on the correct use of their workstation and their office environment. • Contribute to the security and management of internal and external application access rights. • Assist the domain manager in production monitoring activities for letters (quality control of mail production). • Carrying out ad hoc tasks. Qualifications ## • CFC with professional maturity or ES diploma in IT or management IT  • Optional certification: Microsoft Office Specialist (MOS) • Optional certification: ITIL Foundation (request and incident management) • First successful experience in an equivalent position, either in user support or in the design of letter templates • Proficiency in office software and the Adobe suite, notably InDesign and Acrobat Pro • Ability to diagnose simple to medium problems and to guide users The communication of any criminal record is required for this function. Join us and contribute to the proper functioning of the State in an activity that makes sense! For more information, the job description is available here. Questions? Ms. Sandrine Pernet, Head of the Planning and Operations domain, will be happy to inform you at 021 316 28 41. WHO ARE WE? ## With nearly a thousand employees, the Direction générale de la fiscalité (DGF) brings together the Administration cantonale des impôts and the Registre foncier. Our missions are essential to the proper functioning of the State and consist, among other things, of taxing taxpayers and collecting tax revenues which represent more than half of the budget of the State of Vaud. We thus contribute, indirectly, to education, social security, health, transport and many other public services. Furthermore, with the Registre foncier, we record and disseminate all information relating to property and land rights for plots and buildings. By joining the DGF, you will discover a varied, dynamic environment with a strong desire to be as close to the population as possible. For more information, click here to consult our site. Why join the State of Vaud? ## The State of Vaud offers a great diversity of jobs and evolution opportunities. Working conditions are guided by the themes of equality, inclusion, sustainability and professional ethics in an environment conducive to work-life balance. To learn more about our benefits, visit our State employer page.