Career changer Customer Advisor Competence Center DE/FR 100%

• 23 July 2026 • 100% • Indefinite period • German (Fluent), French (Fluent) • Poststrasse 1, 3072 Ostermundigen • Log in to see the salary estimate from jobup.ch Ostermundigen (BE) | Start: September 2026 or by agreement Do you want to start from scratch? Do you like working with people, communicate with enthusiasm, and are looking for a new professional challenge? Then you are in the right place. Even without experience, we offer you an entry into an exciting and varied activity. With a complete introduction and targeted training, we prepare you for your new task. At the competence center of our contact center, you and your team ensure excellent service and lasting relationships with members. Your mission ### You support our members competently and in a solution-oriented manner - by telephone and in writing. Step by step, you become a consulting personality and support our members in their requests regarding our products and services. Your responsibilities ### • Telephone and written advice to our members • Identifying the needs of our members and developing suitable solutions • Progressive development of sales and consulting skills • Processing customer requests as well as qualified leads • Active participation in high quality of service and advice • Establishing lasting relationships with members What you bring ### • Joy of contact with people and strong service orientation • Very good knowledge of German and French, spoken and written (at least C1) • Interest in consulting, sales, and insurance • Motivation to learn new things and to develop professionally • Autonomous, structured, and solution-oriented work • Excellent communication skills, team spirit, and a positive attitude An asset ### Experience in customer contact, sales, retail, tourism, gastronomy, or in a service-oriented activity We invest in your development We accompany you on your path: • Complete and practical integration • Support by experienced coaches and specialists • Support for obtaining the VBV sub-certification in the Non-Life field • Continuous development of your consulting and sales skills What you can expect ### • Regular hours from Monday to Friday (08:00-17:00) - end of day already at 17:00 • No shift work or weekends • Possibility of teleworking • Modern workstations well-served by public transport • A lived culture of using "tu" and a motivated team. Attractive social benefits and many discounts for employees • Free use of TCS Active (fitness) • A strong brand with more than 130 years of history and more than 1.6 million members • Exciting development and career possibilities within TCS Why TCS At TCS, our members and our employees are at the center. Together, we live our values and our cultural motto: Live responsibility. Grow together. Inspire people. Interested? Then apply today and build the future of TCS with us. At TCS, we appreciate and respect the varied life paths and the diversity of profiles of our employees. Equal treatment is our absolute priority. Daniel Isch, HR Business Partner, is at your disposal for any information about the position at 058 827 30 06. That is why we have existed for more than 125 years: All about TCS Switzerland - TCS Switzerland Touring Club Suisse Human Resources Daniel Ischi 3072 Ostermundigen